Support Board
Date/Time: Sun, 09 Feb 2025 05:58:02 +0000
Connection Issue
View Count: 521
| [2020-08-12 18:49:16] |
| User928136 - Posts: 1 |
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Dears, I lost the connection during the trading session. My internet connection works fine. I restarted the Sierra Chart Software and also the computer itself but none of these didn't help. Please see attached the error message. Thank you in advance for your help. Best Regards Milan |
 Sierra Issue.PNG / V - Attached On 2020-08-12 18:46:45 UTC - Size: 118.88 KB - 218 views |
| [2020-08-12 20:33:32] |
| John - SC Support - Posts: 37842 |
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It sounds like there was a problem with the TransAct servers, but that they are back up. Please check with TransAct on this. Please also be aware of this service as an alternative: Sierra Chart / Trading Technologies Futures Order Routing Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-12 21:51:49
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