Support Board
Date/Time: Sun, 09 Feb 2025 06:12:42 +0000
Trade position Line and quantity disappearing after 5 seconds
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| [2020-08-12 16:26:02] |
| Sergei Vlasov - Posts: 2 |
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I use 2 instances of Sierra Charts on 2 different computers with 2 separate Interactive Brokers accounts. Each instance of Sierra Chart uses a separate Interactive brokers API . One instance works perfectly both in SIM and Live modes. But another instance works fine in SIM mode but have the following consistent problem in live mode. Trade position Line and quantity disappearing after a few seconds . All orders are sent and executed correctly to Interactive brokers. This problem related only to second instance of Sierra Chart on 2nd computer. I logged in to the first Interactive Broker account on 2nd machine and had the same issue of trade position line and quantity disappearing after a few seconds. So it is not related |
| [2020-08-12 18:35:17] |
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Refer to: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero Basically do not rely upon Interactive Brokers Trade Position data. Use the Order Fill Calculation Position data instead: Trading Information Windows: Using Order Fill Calculated Positions In Special Cases Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-12 23:07:30
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