Support Board
Date/Time: Sun, 09 Feb 2025 05:41:25 +0000
Denali Feed - Delayed Data
View Count: 672
| [2020-08-12 01:11:24] |
| trader7024 - Posts: 6 |
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Hi - I activated the denali feed with CME with Market Depth but i`m not seeing real time data. Please look into it
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| [2020-08-12 01:12:51] |
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The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement We recommend using the above solution in any case to avoid this problem in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-12 02:06:41] |
| trader7024 - Posts: 6 |
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I have a live funded account with TD ameritrade. the screenshot (https://www.sierrachart.com/images/TradingService.png) shows td ameritrade but i don`t see that option in my sierra settings
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| [2020-08-12 20:43:53] |
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Sierra Chart no longer supports TD Ameritrade. You would need to have a funded account with one of the supported services that we work with. You will find the list here: Supported Data and Trading Services: Supported Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-12 20:44:27
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