Support Board
Date/Time: Sun, 09 Feb 2025 03:52:52 +0000
Data not downloading
View Count: 638
| [2020-08-11 16:36:51] |
| Mark Sear - Posts: 43 |
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I have moved to a desktop and am no longer seeing SC exit so I am assuming that it was down to the VPS. I have traded on the desktop successfully for a few days but today my data won't download. I have Denali data feed set up and Data Trade Services is set to 'Data SC Data Services - All Data'. The message is Windows error code 10060 - A connection attempt failed ....... I mean Data Services is set to SC Futures order routing/data (trading) |
| [2020-08-11 17:20:03] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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