Support Board
Date/Time: Sun, 09 Feb 2025 03:45:55 +0000
Platform disconnected during live trading
View Count: 487
| [2020-08-10 16:44:10] |
| User597876 - Posts: 42 |
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8/10/20 7:15 AM CST the platform disconnected and reconnected during live trading.
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| [2020-08-10 19:24:52] |
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We had restarted one of the backup server processes around that time. Apparently you were connected to the backup and would have been reconnected to the primary.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-10 19:25:08
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