Support Board
Date/Time: Sun, 09 Feb 2025 04:26:54 +0000
can not place order in trading evaluator
View Count: 600
| [2020-08-10 16:43:57] |
| User523012 - Posts: 1 |
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Trading Evaluator order update (Order reject). Info: Trade Order Error - Margin requirement not known for symbol. Internal Order ID: 96926. Service Order ID: 439678. Symbol: 6EU20. Account: MTLiveDX01 | 2020-08-10 21:32:42.399 * shows margin reuqirement not know for symbol, so the order was rejected. |
| [2020-08-10 17:02:21] |
| John - SC Support - Posts: 37842 |
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Refer to the information here: Notice: Trade Simulation Services and CME Margin Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-10 17:39:32] |
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This issue is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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