Support Board
Date/Time: Sun, 09 Feb 2025 03:40:44 +0000
Quick Question
View Count: 557
| [2020-08-10 16:28:10] |
| Mattc55 - Posts: 97 |
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Hello, Can you help me understand this message? when entering an order the trade service log pops up and shows the following; Not quite sure why. thanks Order quantity is 0 when evaluating for order fill. Canceling order | Symbol: [Sim]MESU20_FUT_CME | TradeAccount: Sim1 | InternalOrderID: 290 | ServiceOrderID: 290 | Current Status: Open | 2020-08-09 21:52:50.808 * Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2020-08-09 21:53:34.184 TradeActivity files query time: 0.006282 seconds. Entries: 0. Current queries: 2 | 2020-08-09 21:53:34.346 TradeActivity files query time: 0.002476 seconds. Entries: 0. Current queries: 2 | 2020-08-09 21:53:34.348 TradeActivity files query time: 0.002103 seconds. Entries: 0. Current queries: 1 | 2020-08-09 21:53:34.358 TradeActivity files query time: 0.002187 seconds. Entries: 0. Current queries: 1 | 2020-08-09 21:53:34.376 TradeActivity files query time: 0.002230 seconds. Entries: 4. Current queries: 1 | 2020-08-09 21:53:34.413 TradeActivity files query time: 0.002282 seconds. Entries: 4. Current queries: 1 | 2020-08-09 21:53:34.432 TradeActivity files query time: 0.006872 seconds. Entries: 4. Current queries: 1 | 2020-08-09 21:53:34.544 Order quantity is 0 when evaluating for order fill. Canceling order | Symbol: [Sim]MESU20_FUT_CME | TradeAccount: Sim1 | InternalOrderID: 297 | ServiceOrderID: 297 | Current Status: Open | 2020-08-09 21:53:37.334 * TradeActivity files query time: 0.006712 seconds. Entries: 6. Current queries: 1 | 2020-08-09 21:54:19.030 |
| [2020-08-10 18:11:09] |
| Sierra_Chart Engineering - Posts: 18350 |
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Order quantity is 0 when evaluating for order fill. Canceling order | Symbol: [Sim]MESU20_FUT_CME | TradeAccount: Sim1 | InternalOrderID: 297 | ServiceOrderID: 297 | Current Status: Open | 2020-08-09 21:53:37.334 * Are you able to consistently reproduce this so you would be able to show us during a remote assistance session? We have not seen this before. Not sure how that condition would have developed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-10 18:11:28
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| [2020-08-10 19:32:17] |
| Sierra_Chart Engineering - Posts: 18350 |
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In regards to your other question about stop orders on the CME, refer to: Order Types: Stop Orders on the CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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