Support Board
Date/Time: Sun, 09 Feb 2025 04:10:38 +0000
CHART SHOWS BLANK
View Count: 572
| [2020-08-09 14:41:16] |
| User432142 - Posts: 44 |
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Hi, when l try to download data between specific dates, chart shows blank. l used to use that function with CQG data service but now doesnt work. what l do wrong? |
 date range.jpg / V - Attached On 2020-08-09 14:38:13 UTC - Size: 67.2 KB - 243 views trade service setting.jpg / V - Attached On 2020-08-09 14:39:22 UTC - Size: 127.68 KB - 224 views |
| [2020-08-10 20:51:47] |
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You really need to increase the amount of data in the chart data file to at least a day earlier than you want: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data And also refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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