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Date/Time: Sun, 09 Feb 2025 01:18:26 +0000



Denali/SC data

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[2020-08-05 16:30:12]
User66640 - Posts: 5
using gain data feed with trade pro as broker..from what i am reading when i open sc i get msg to update to pkg 5 or update to denali or sc dataexchange...will not sc honor pkg 3 (just few hours) or is it forcing evertyone to update to denali/sc data exchange or pkg 5? if i have to update what is difference between sc d exchange and denali exchange?cost for non pro fullcme?
[2020-08-05 18:41:46]
Sierra Chart Engineering - Posts: 104368
If you want to use the Sierra Chart provided data feed with Gain Capital the only choice would be the Denali Exchange Data Feed for CME group data. Information and pricing is here:
Denali Exchange Data Feed
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To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-08-05 18:42:10

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