Support Board
Date/Time: Sat, 08 Feb 2025 23:45:18 +0000
Got delayed US market futures quotes instead of real time quote
View Count: 622
| [2020-08-03 11:20:28] |
| User568976 - Posts: 1 |
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I got an insufficient fund message on 1 Aug, then I made a payment of US$64 to activate all deactivated services. Now, I can get real time HK future quotes, but only get delayed US future quotes. Please help. |
| [2020-08-03 11:35:02] |
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For CME Group futures you now need to use the Denali Exchange Data Feed in addition to the Sierra Chart Exchange Data Feed. Documentation: Denali Exchange Data Feed Here are the setup instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-03 11:35:44
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