Support Board
Date/Time: Sun, 09 Feb 2025 00:28:15 +0000
Sierra Chart Exchange Data Feed + Denali
View Count: 586
| [2020-08-02 21:04:44] |
| User893396 - Posts: 40 |
|
Hello, I have Denali Exchange Data Feed for the CME Symbols and I need additionnal symbols from CFE so I want to subscribe to Sierra Chart Exchange Data Feed as well. 1) In order to get the $10 discount for Denali users, should I write a ticket asking for it or is it automatic? Near the activate button Sierra Chart Exchange Data Feed the price displayed is $25 and not $15, so how much will I be charged $25 or $15? 2) Will I be able to see the new symbols on my current account/instance/connection along with the Denali symbols or do I need to use another account/instance/connection? 3) I saw on another post that taking only Sierra Chart Exchange Data Feed is also an option but I don't see the CME/CBOT/NYMEX/COMEX exchanges on the supported exchanges chart of the Sierra Chart Exchange Data Feed page. Do you recommend taking only Sierra Chart Exchange Data Feed? Thanks Date Time Of Last Edit: 2020-08-03 16:36:05
|
| [2020-08-03 19:09:22] |
| |
|
1. The $10.00 USD discount is applied as a credit to your account, not an actual discount in the price of the data feeds. This is done automatically for those months in which you are paying for both the Denali Exchange Data Feed and the Sierra Chart Exchange Data Feed. If you are using the data feeds for only part of the month, then it is prorated. 2. You can view all the symbols in the same instance of Sierra Chart. You do not need a separate installation for this. If you do not see a symbol listed let us know which one. 3. It is no longer available to get everything through the Sierra Chart Exchange Data Feed. We made that change quite awhile ago. To do what you want, you need to use both the Denali Exchange Data Feed and the Sierra Chart Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: