Support Board
Date/Time: Sat, 08 Feb 2025 23:51:08 +0000
Openning chartbooks problem
View Count: 586
| [2020-08-01 12:01:24] |
| User695019 - Posts: 32 |
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Hello i have a problem to open my chartbooks, i did installed new version and yet it cant open the error message is in the picture. Note: i had no problem with chartbook openning during time before. |
 20200731_232736.jpg / V - Attached On 2020-08-01 11:57:32 UTC - Size: 3.49 MB - 241 views |
| [2020-08-01 12:10:34] |
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We do not know why there is a problem with that Chartbook. It must be damaged in some way. Therefore, use one of the backup Chartbooks: Chartbooks (Workspaces): Accessing a Backup Chartbook File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-01 15:38:50] |
| User695019 - Posts: 32 |
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I did as you told me but the backup of my chartbook is 0B, is there another way to get back that chartbook on the picture?
Date Time Of Last Edit: 2020-08-02 01:25:51
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| [2020-08-02 01:26:23] |
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You just have to go to an earlier copy of it for an earlier date, if there is one.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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