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Date/Time: Sat, 08 Feb 2025 22:03:58 +0000



TICK-SP

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[2020-07-31 17:10:53]
User135370 - Posts: 162
I have an AMP accounted and Sierra 5 via AMP, I have access to most Market Statistics however I seem to have an issue with Tick-SP it is not reading real time - In fact not moving at all. Image attached.

I'm under the impression that this index is available with all Sierra packages?
[2020-07-31 18:57:44]
Sierra Chart Engineering - Posts: 104368
You should be getting that symbol in real time.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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