Support Board
Date/Time: Thu, 13 Mar 2025 01:12:24 +0000
Deribit Data Feed
View Count: 681
[2020-07-31 04:02:59] |
Adrian O. - Posts: 3 |
Dear Sir or Madam, Since 8PM GMT I no longer receive any data on the Deribit feed - is this something local or are there any issues at your end? Please could you help. Many thanks! Kind regards, Adrian |
[2020-07-31 06:10:35] |
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Deribit has changed their rate limiting functionality which is causing a problem. We are implementing a workaround. This should be resolved in about 10 minutes. What is really dumb about this, is they only induce more of a problem when they do this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-07-31 06:25:04] |
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They have imposed severe rate limits just even for initial market data subscriptions. The whole thing is plain dumb. We are going to have to remove options from the data feed. We do not know what they are doing. It is making no sense at all.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-05-31 17:00:01] |
Wunder - Posts: 1 |
Hi there! What happened with deribit data feed, why is there no Saturday intraday data in SC Feed? |
[2022-05-31 18:05:14] |
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We do not know. Data was not received from Deribit. Completely out of our control and we cannot help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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