Support Board
Date/Time: Sat, 08 Feb 2025 22:21:35 +0000
No historical data client is currently set to download historical intraday data
View Count: 1239
[2020-07-29 21:18:33] |
User451155 - Posts: 2 |
Hi, I'm getting a blank chart when trying to open an Intraday chart (1 minute), which I've tested for the SPY or IWM ETFs. The data feed I'm connected to is the SC Data - All Services feed, which I understand will provide delayed intraday data. The Daily chart works fine. I've reviewed help topic 3: https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#DelayedData, but none of these seem to solve the issue. My message log is provided below. Could you please assist or point me in the right direction? Apologies if I missed a reference somewhere. Thank you. SPY 1 Min #1 | Reloading chart. | 2020-07-29 21:56:41.501 SPY 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\SPY.scid | 2020-07-29 21:56:41.507 SC Data - All Services | Starting real-time market data updates for: SPY. ID: 14 Service code: equities.us | 2020-07-29 21:56:41.997 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: SPY | 2020-07-29 21:56:41.997 SC Data - All Services | Requesting security definition data for: SPY. ID: 14 | 2020-07-29 21:56:41.997 No historical data client is currently set to download historical Intraday data for SPY. | 2020-07-29 21:56:41.997 Real-time Intraday chart data file updates started for SPY | 2020-07-29 21:56:41.997 Opened cached Intraday file: C:\SierraChart2\Data\SPY.scid. Thread ID: 18944 | 2020-07-29 21:56:41.998 Intraday chart data file opened for SPY | 2020-07-29 21:56:41.998 No historical data client is currently set to download historical Intraday data for SPY. | 2020-07-29 21:57:47.115 Real-time Intraday chart data file updates started for SPY | 2020-07-29 21:57:47.115 Opened cached Intraday file: C:\SierraChart2\Data\SPY.scid. Thread ID: 18944 | 2020-07-29 21:57:47.115 Intraday chart data file opened for SPY | 2020-07-29 21:57:47.115 Reloading all charts with filename: SPY.scid | 2020-07-29 21:57:47.115 SPY 1 Min #1 | Reloading chart. | 2020-07-29 21:57:47.496 SPY 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\SPY.scid | 2020-07-29 21:57:47.503 SPY Daily #1 | Reloading chart. | 2020-07-29 22:01:30.132 Added historical Daily data request for SPY to the queue. | 2020-07-29 22:01:30.623 Triggering next historical data download in queue. | 2020-07-29 22:01:30.623 HD Request # 9 | Downloading Historical Daily chart data for SPY. Starting date: 2020-07-27. Service: equities.us | 2020-07-29 22:01:30.630 HD Request # 9 | Requesting historical Daily data for SPY starting at 2020-07-26. SC External HD service. | 2020-07-29 22:01:30.630 HD Request # 9 | Receiving historical Daily data for SPY starting at 2020-07-27 | 2020-07-29 22:01:31.419 HD Request # 9 | Writing historical Daily data to the file SPY.dly | 2020-07-29 22:01:31.419 HD Request # 9 | Bytes received: 161 | 2020-07-29 22:01:31.484 HD Request # 9 | Received 3 records from 2020-07-27 00:00:00 to 2020-07-29 00:00:00 (3.0 days) and wrote 3 records for SPY | 2020-07-29 22:01:31.485 HD Request # 9 | Completion time: 1s | 2020-07-29 22:01:31.524 HD Request # 9 | Daily data download complete for SPY. Unique request ID: 9 | 2020-07-29 22:01:31.524 Removing historical data download ID 9. | 2020-07-29 22:01:31.524 Triggering next historical data download in queue. | 2020-07-29 22:01:31.524 SPY Daily #1 | Reloading chart. | 2020-07-29 22:01:31.624 SPY 1 Min #1 | Reloading chart. | 2020-07-29 22:01:33.329 SPY 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\SPY.scid | 2020-07-29 22:01:33.336 SPY Daily #1 | Reloading chart. | 2020-07-29 22:01:34.676 SPY 60 Min #1 | Reloading chart. | 2020-07-29 22:01:39.751 SPY 60 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\SPY.scid | 2020-07-29 22:01:39.761 SPY 1 Min #1 | Reloading chart. | 2020-07-29 22:01:41.526 SPY 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\SPY.scid | 2020-07-29 22:01:41.534 SC Data - All Services | Performing periodic download of Intraday data for open Intraday charts not receiving real-time data | 2020-07-29 22:07:19.140 No historical data client is currently set to download historical Intraday data for SPY. | 2020-07-29 22:07:19.140 Real-time Intraday chart data file updates started for SPY | 2020-07-29 22:07:19.140 Opened cached Intraday file: C:\SierraChart2\Data\SPY.scid. Thread ID: 18944 | 2020-07-29 22:07:19.140 Intraday chart data file opened for SPY | 2020-07-29 22:07:19.140 IWM 1 Min #2 | Reloading chart. | 2020-07-29 22:09:21.775 IWM 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\IWM.scid | 2020-07-29 22:09:21.781 SC Data - All Services | Starting real-time market data updates for: IWM. ID: 15 Service code: equities.us | 2020-07-29 22:09:22.263 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IWM | 2020-07-29 22:09:22.263 SC Data - All Services | Requesting security definition data for: IWM. ID: 15 | 2020-07-29 22:09:22.263 No historical data client is currently set to download historical Intraday data for IWM. | 2020-07-29 22:09:22.263 Real-time Intraday chart data file updates started for IWM | 2020-07-29 22:09:22.263 Opened cached Intraday file: C:\SierraChart2\Data\IWM.scid. Thread ID: 18944 | 2020-07-29 22:09:22.263 Intraday chart data file opened for IWM | 2020-07-29 22:09:22.263 |
[2020-07-30 18:31:06] |
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