Support Board
Date/Time: Sat, 08 Feb 2025 21:46:50 +0000
probleme ordre
View Count: 543
| [2020-07-29 16:25:26] |
| tunesirodolfo - Posts: 5 |
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bonjour nous avons un gros probleme je vien de prendre a deux reprise un trade a deux lot sur le nasdaq les ordre on bien ete transmise a ritmic mais a au bout de 4 minutes environ les ordre disparaisse alors que je suis en gain et il apparaisse negativement vhez ritmic et disparaisse a 100% sur sierra je paye pour un service et la je pers de l'argent a locurance 24 point minimum merci de faire le nessesaire rodolfo tunesi |
| [2020-07-29 18:32:08] |
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From Google Translate: Hello
we have a big problem I have just taken a two-lot trade on the nasdaq twice the orders were sent to ritmic but after about 4 minutes the order disappears while I am winning and it appears negatively vhez ritmic and disappears 100% on sierra I pay for a service and I keep the money at minimum 24 point insurance please do the nessesaire In general a request like this is not within the scope of our support. Additionally: We no longer offer technical support for Rithmic, and we will be discontinuing all support for Rithmic towards the end of this year. Refer to the information here: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-29 18:32:44
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