Support Board
Date/Time: Sat, 08 Feb 2025 22:03:39 +0000
Control my Transaction log.
View Count: 687
| [2020-07-28 11:09:07] |
| User781932 - Posts: 7 |
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Good morning! Please, could you control my Transaction log. Every month I pay Denali Data Feed Fee Denali Data Feed Exchange Fee Sierra Chart Real-Time and Historical Exchange Data Feed | 150 Real-Time Symbols | 29 days Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts Exchange Fee. I need only YM, NQ, ES and RTY data feed only. What services can I close? Thank you, have a nice day. Zdenek Steiger |
| [2020-07-28 18:52:05] |
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First, you are not subscribed to the Sierra Chart Real-Time and Historical Exchange Data Feed, therefore you are not paying anything for that data feed. You are using the Denali Exchange Data Feed. We can help guide you to the most efficient option, but we need to know if you require Market Depth data or not and any other exchanges? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-28 18:53:22
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| [2020-07-29 09:12:40] |
| User781932 - Posts: 7 |
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Good morning. Than'k a lot for answer. Yes I need Market Depth data because off numbers bars. And I have been using YM (CBOT), NQ (CME), ES (CME) and RTY (CME) instruments for trading. Than'k you. Zdenek Date Time Of Last Edit: 2020-07-29 18:15:44
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| [2020-07-29 18:15:31] |
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The Numbers Bars study does not use the Market Depth data. The data in the Numbers Bars is actual trades, whereas the Market Depth shows the resting orders at the various prices. If you use the Market Depth Historical Graph, then you would need the Market Depth. Given this information, let us know if you think you really need the Market Depth data or not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-30 11:38:10] |
| User781932 - Posts: 7 |
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Than'k for informations. I thin'k, I don't need the Market Depth. I have read help instructions about Market Depth Historical Graph and I don't need it. Than'k you. Zdenek |
| [2020-07-30 13:33:24] |
| John - SC Support - Posts: 37842 |
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Given this information, then you can save some money by deactivating the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts right away, and then on August 1, 2020 activating the Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts which will only cost $3.25 per month. Note that by deactivating the exchange, you are really just setting it to not renew next month. Therefore, you would want to do this right away so that you do not forget and get charged for August on the old exchange. You will continue to get data through the end of July on that exchange. Then on August 1, 2020 when you get started that day, first go to the Denali Exchanges and activate the Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts. You can access the Denali Exchanges on this page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-30 14:41:01] |
| User781932 - Posts: 7 |
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OK, it seems very interesting. But data feed will be active? Thank you. Zdenek |
| [2020-07-30 15:29:55] |
| John - SC Support - Posts: 37842 |
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Yes. Just deactivate the one today and it will continue through midnight July 31, 2020 (UTC time). Then you activate the new exchange on August 1, 2020 (anytime after midnight UTC).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-31 10:26:56] |
| User781932 - Posts: 7 |
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OK, today I deactivated services as you told. Tomorow I will activate service Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts. I will be at computer next week on 6. August than I czech services. Tahnk a lot. Have a nice weekend! Zdenek |
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