Support Board
Date/Time: Mon, 25 Nov 2024 09:38:41 +0000
No chart for IB symbol VXTYN
View Count: 1415
[2014-01-30 21:08:31] |
User626121 - Posts: 82 |
Hi, i can't get a chart for VXTYN-I-CBOE (10y Treasury Volatility Index). SC says "downloading" and "download completed", but nothing is displayed. Here's the log: Software version: 1087 | 2014-01-30 22:02:59 Usage end date: 2014-09-17 | 2014-01-30 22:02:59 Enabled for: Sierra Chart Historical Data Service. | 2014-01-30 22:02:59 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-01-30 22:02:59 Active service: Interactive Brokers | 2014-01-30 22:02:59 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-01-30 22:02:59 2014-01-30 22:02:59 Local computer clock time | 2014-01-30 22:02:59 2014-01-30 21:02:59 GMT time | 2014-01-30 22:02:59 2014-01-30 22:02:59 Time zone adjusted time | 2014-01-30 22:02:59 Time difference to server time: 2 seconds. | 2014-01-30 22:02:59 Program path: C:\SierraChart2\ | 2014-01-30 22:02:59 Data Files path: C:\SierraChart2\Data\ | 2014-01-30 22:02:59 OS Version Number: 6.2 | 2014-01-30 22:02:59 Checking for new symbol settings for ib | 2014-01-30 22:02:59 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-01-30 22:03:04 The network socket is connected. | 2014-01-30 22:03:04 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-01-30 22:03:04 TWS server version: 70 | 2014-01-30 22:03:04 IB: Connected. Waiting for account information. | 2014-01-30 22:03:04 IB Account information received. | 2014-01-30 22:03:04 Connected to IB Live account. | 2014-01-30 22:03:04 Interactive Brokers: Requesting Trade Positions for account: Uxxxxxx | 2014-01-30 22:03:04 Next valid order ID: 3 | 2014-01-30 22:03:04 Message from IB: Marktdaten Farm Verbindung ist OK:usbond. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: Marktdaten Farm Verbindung ist OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: Marktdaten Farm Verbindung ist OK:eurofarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: Marktdaten Farm Verbindung ist OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: Marktdaten Farm Verbindung ist OK:hkfarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: Marktdaten Farm Verbindung ist OK:aufarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: HMDS Daten Farm Verbindung ist OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: HMDS Daten Farm Verbindung ist OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: HMDS Daten Farm Verbindung ist OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: HMDS Daten Farm Verbindung ist OK:hkhmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04 Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04 Next valid order ID: 3 | 2014-01-30 22:03:04 IB Account information received. | 2014-01-30 22:03:04 Connected to IB Live account. | 2014-01-30 22:03:04 Interactive Brokers: Received Trade Positions download end message for account Uxxxxxx | 2014-01-30 22:03:04 IB: Requesting historical order fills for account Uxxxxxx | 2014-01-30 22:03:09 Interactive Brokers: Received Open orders end message. | 2014-01-30 22:03:09 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\VXTYN-I-CBOE.scid | 2014-01-30 22:03:12 Interactive Brokers - Starting real-time market data updates for: VXTYN-I-CBOE | 2014-01-30 22:03:12 Subscribing to real-time True Data for symbol: VXTYN SecType: IND Exchange: CBOE Currency: | 2014-01-30 22:03:12 Subscribing to symbol: VXTYN SecType: IND Expiry: Exchange: CBOE Currency: Multiplier: | 2014-01-30 22:03:12 HD Request # 2 - Downloading Intraday chart data for VXTYN-I-CBOE to the file VXTYN-I-CBOE.scid. Service: ib | 2014-01-30 22:03:12 HD Request # 2 - Download start Date-Time: 00:00:00.0 | 2014-01-30 22:03:12 HD Request # 2 - Requesting a total of 30 days and 0 seconds. | 2014-01-30 22:03:12 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2505600. | 2014-01-30 22:03:12 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-01 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:12 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 4. | 2014-01-30 22:03:12 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2419200. | 2014-01-30 22:03:14 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-02 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:14 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 5. | 2014-01-30 22:03:15 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2332800. | 2014-01-30 22:03:17 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-03 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:17 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 6. | 2014-01-30 22:03:18 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2246400. | 2014-01-30 22:03:20 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-04 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:20 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 7. | 2014-01-30 22:03:20 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2160000. | 2014-01-30 22:03:23 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-05 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:23 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 8. | 2014-01-30 22:03:23 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2073600. | 2014-01-30 22:03:26 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-06 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:26 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 9. | 2014-01-30 22:03:26 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1987200. | 2014-01-30 22:03:28 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-07 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:28 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 10. | 2014-01-30 22:03:29 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1900800. | 2014-01-30 22:03:31 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-08 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:31 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 11. | 2014-01-30 22:03:31 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1814400. | 2014-01-30 22:03:34 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-09 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:34 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 12. | 2014-01-30 22:03:34 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2014-01-30 22:03:37 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-10 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:37 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 13. | 2014-01-30 22:03:37 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1641600. | 2014-01-30 22:03:39 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-11 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:39 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 14. | 2014-01-30 22:03:40 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1555200. | 2014-01-30 22:03:42 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-12 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:42 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 15. | 2014-01-30 22:03:43 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1468800. | 2014-01-30 22:03:45 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-13 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:45 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 16. | 2014-01-30 22:03:45 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1382400. | 2014-01-30 22:03:48 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-14 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:48 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 17. | 2014-01-30 22:03:48 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1296000. | 2014-01-30 22:03:51 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-15 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:51 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 18. | 2014-01-30 22:03:51 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2014-01-30 22:03:54 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-16 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:54 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 19. | 2014-01-30 22:03:54 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2014-01-30 22:03:56 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-17 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:56 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 20. | 2014-01-30 22:03:57 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2014-01-30 22:03:59 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-18 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:59 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 21. | 2014-01-30 22:03:59 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2014-01-30 22:04:02 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-19 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:02 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 22. | 2014-01-30 22:04:02 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2014-01-30 22:04:05 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-20 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:05 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 23. | 2014-01-30 22:04:05 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2014-01-30 22:04:07 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-21 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:07 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 24. | 2014-01-30 22:04:08 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2014-01-30 22:04:10 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-22 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:10 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 25. | 2014-01-30 22:04:11 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2014-01-30 22:04:13 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-23 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:13 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 26. | 2014-01-30 22:04:13 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2014-01-30 22:04:16 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-24 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:16 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 27. | 2014-01-30 22:04:16 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2014-01-30 22:04:19 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-25 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:19 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 28. | 2014-01-30 22:04:19 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2014-01-30 22:04:21 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-26 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:21 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 29. | 2014-01-30 22:04:22 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2014-01-30 22:04:24 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-27 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:24 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 30. | 2014-01-30 22:04:25 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2014-01-30 22:04:27 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-28 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:27 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 31. | 2014-01-30 22:04:27 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2014-01-30 22:04:30 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-29 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:30 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 32. | 2014-01-30 22:04:30 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2014-01-30 22:04:33 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-30 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:33 Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 33. | 2014-01-30 22:04:33 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for VXTYN-I-CBOE | 2014-01-30 22:04:35 HD Request # 2 - Intraday download COMPLETE for VXTYN-I-CBOE | 2014-01-30 22:04:35 Real-time Intraday chart data file updates started for VXTYN-I-CBOE | 2014-01-30 22:04:35 Date Time Of Last Edit: 2014-01-31 02:43:53
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[2014-01-30 21:31:31] |
Sierra Chart Engineering - Posts: 104368 |
The messages from IB says there is no data: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. Not really sure what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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