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Date/Time: Mon, 25 Nov 2024 09:38:41 +0000



No chart for IB symbol VXTYN

View Count: 1415

[2014-01-30 21:08:31]
User626121 - Posts: 82
Hi,

i can't get a chart for VXTYN-I-CBOE (10y Treasury Volatility Index). SC says "downloading" and "download completed", but nothing is displayed.

Here's the log:

Software version: 1087 | 2014-01-30 22:02:59
Usage end date: 2014-09-17 | 2014-01-30 22:02:59
Enabled for: Sierra Chart Historical Data Service. | 2014-01-30 22:02:59
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-01-30 22:02:59
Active service: Interactive Brokers | 2014-01-30 22:02:59
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-01-30 22:02:59
2014-01-30 22:02:59 Local computer clock time | 2014-01-30 22:02:59
2014-01-30 21:02:59 GMT time | 2014-01-30 22:02:59
2014-01-30 22:02:59 Time zone adjusted time | 2014-01-30 22:02:59
Time difference to server time: 2 seconds. | 2014-01-30 22:02:59
Program path: C:\SierraChart2\ | 2014-01-30 22:02:59
Data Files path: C:\SierraChart2\Data\ | 2014-01-30 22:02:59
OS Version Number: 6.2 | 2014-01-30 22:02:59

Checking for new symbol settings for ib | 2014-01-30 22:02:59

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-01-30 22:03:04
The network socket is connected. | 2014-01-30 22:03:04
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-01-30 22:03:04
TWS server version: 70 | 2014-01-30 22:03:04
IB: Connected. Waiting for account information. | 2014-01-30 22:03:04
IB Account information received. | 2014-01-30 22:03:04
Connected to IB Live account. | 2014-01-30 22:03:04
Interactive Brokers: Requesting Trade Positions for account: Uxxxxxx | 2014-01-30 22:03:04
Next valid order ID: 3 | 2014-01-30 22:03:04
Message from IB: Marktdaten Farm Verbindung ist OK:usbond. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: Marktdaten Farm Verbindung ist OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: Marktdaten Farm Verbindung ist OK:eurofarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: Marktdaten Farm Verbindung ist OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: Marktdaten Farm Verbindung ist OK:hkfarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: Marktdaten Farm Verbindung ist OK:aufarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: Marktdaten Farm Verbindung ist OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: Marktdaten Farm Verbindung ist OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: HMDS Daten Farm Verbindung ist OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: HMDS Daten Farm Verbindung ist OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: HMDS Daten Farm Verbindung ist OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: HMDS Daten Farm Verbindung ist OK:hkhmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04
Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-01-30 22:03:04
Next valid order ID: 3 | 2014-01-30 22:03:04
IB Account information received. | 2014-01-30 22:03:04
Connected to IB Live account. | 2014-01-30 22:03:04
Interactive Brokers: Received Trade Positions download end message for account Uxxxxxx | 2014-01-30 22:03:04
IB: Requesting historical order fills for account Uxxxxxx | 2014-01-30 22:03:09
Interactive Brokers: Received Open orders end message. | 2014-01-30 22:03:09
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\VXTYN-I-CBOE.scid | 2014-01-30 22:03:12
Interactive Brokers - Starting real-time market data updates for: VXTYN-I-CBOE | 2014-01-30 22:03:12
Subscribing to real-time True Data for symbol: VXTYN SecType: IND Exchange: CBOE Currency: | 2014-01-30 22:03:12
Subscribing to symbol: VXTYN SecType: IND Expiry: Exchange: CBOE Currency: Multiplier: | 2014-01-30 22:03:12
HD Request # 2 - Downloading Intraday chart data for VXTYN-I-CBOE to the file VXTYN-I-CBOE.scid. Service: ib | 2014-01-30 22:03:12
HD Request # 2 - Download start Date-Time: 00:00:00.0 | 2014-01-30 22:03:12
HD Request # 2 - Requesting a total of 30 days and 0 seconds. | 2014-01-30 22:03:12
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2505600. | 2014-01-30 22:03:12
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-01 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:12
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 4. | 2014-01-30 22:03:12
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2419200. | 2014-01-30 22:03:14
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-02 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:14
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 5. | 2014-01-30 22:03:15
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2332800. | 2014-01-30 22:03:17
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-03 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:17
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 6. | 2014-01-30 22:03:18
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2246400. | 2014-01-30 22:03:20
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-04 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:20
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 7. | 2014-01-30 22:03:20
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2160000. | 2014-01-30 22:03:23
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-05 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:23
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 8. | 2014-01-30 22:03:23
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2073600. | 2014-01-30 22:03:26
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-06 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:26
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 9. | 2014-01-30 22:03:26
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1987200. | 2014-01-30 22:03:28
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-07 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:28
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 10. | 2014-01-30 22:03:29
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1900800. | 2014-01-30 22:03:31
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-08 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:31
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 11. | 2014-01-30 22:03:31
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1814400. | 2014-01-30 22:03:34
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-09 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:34
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 12. | 2014-01-30 22:03:34
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2014-01-30 22:03:37
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-10 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:37
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 13. | 2014-01-30 22:03:37
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1641600. | 2014-01-30 22:03:39
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-11 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:39
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 14. | 2014-01-30 22:03:40
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1555200. | 2014-01-30 22:03:42
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-12 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:42
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 15. | 2014-01-30 22:03:43
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1468800. | 2014-01-30 22:03:45
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-13 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:45
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 16. | 2014-01-30 22:03:45
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1382400. | 2014-01-30 22:03:48
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-14 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:48
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 17. | 2014-01-30 22:03:48
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1296000. | 2014-01-30 22:03:51
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-15 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:51
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 18. | 2014-01-30 22:03:51
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2014-01-30 22:03:54
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-16 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:54
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 19. | 2014-01-30 22:03:54
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2014-01-30 22:03:56
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-17 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:56
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 20. | 2014-01-30 22:03:57
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2014-01-30 22:03:59
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-18 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:03:59
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 21. | 2014-01-30 22:03:59
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2014-01-30 22:04:02
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-19 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:02
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 22. | 2014-01-30 22:04:02
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2014-01-30 22:04:05
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-20 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:05
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 23. | 2014-01-30 22:04:05
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2014-01-30 22:04:07
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-21 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:07
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 24. | 2014-01-30 22:04:08
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2014-01-30 22:04:10
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-22 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:10
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 25. | 2014-01-30 22:04:11
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2014-01-30 22:04:13
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-23 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:13
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 26. | 2014-01-30 22:04:13
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2014-01-30 22:04:16
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-24 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:16
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 27. | 2014-01-30 22:04:16
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2014-01-30 22:04:19
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-25 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:19
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 28. | 2014-01-30 22:04:19
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2014-01-30 22:04:21
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-26 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:21
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 29. | 2014-01-30 22:04:22
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2014-01-30 22:04:24
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-27 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:24
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 30. | 2014-01-30 22:04:25
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2014-01-30 22:04:27
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-28 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:27
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 31. | 2014-01-30 22:04:27
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2014-01-30 22:04:30
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-29 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:30
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 32. | 2014-01-30 22:04:30
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2014-01-30 22:04:33
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-30 23:13:12 for VXTYN-I-CBOE | 2014-01-30 22:04:33
Message from IB: Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades. IB Error Code: 162. Request ID: 33. | 2014-01-30 22:04:33
HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for VXTYN-I-CBOE | 2014-01-30 22:04:35
HD Request # 2 - Intraday download COMPLETE for VXTYN-I-CBOE | 2014-01-30 22:04:35
Real-time Intraday chart data file updates started for VXTYN-I-CBOE | 2014-01-30 22:04:35
Date Time Of Last Edit: 2014-01-31 02:43:53
[2014-01-30 21:31:31]
Sierra Chart Engineering - Posts: 104368
The messages from IB says there is no data:
Historical Market Data Service Fehlermeldung:HMDS query returned no data: VXTYN@CBOE Trades.

Not really sure what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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