Support Board
Date/Time: Mon, 25 Nov 2024 10:18:39 +0000
$TICK data
View Count: 1520
| [2014-01-30 17:31:31] |
| HalGE - Posts: 39 |
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I began using the $TICK data a few days ago and it was as expected... It did not agree with the TICK-NYSE-I-NYSE data from Interactive Brokers, but it prety much was ok... Then yesterday, and today, the $TICK was delayed... and it came in little blasts... totally unusable... Just a note about this same subject, I remember the CME having a lot of trouble with the TICK and the TRIN a few months ago, maybe the trouble has returned. I sent a copy of my log, Dont know if you got it... Thanks Hal |
| [2014-01-30 17:45:07] |
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Are you noticing this problem exactly at this moment right now?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-30 17:46:45] |
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The problem should now be resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-30 17:49:41] |
| HalGE - Posts: 39 |
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Looks like its ok now... thanks... geeez you fellers are FAST !!! |
| [2014-01-31 15:21:48] |
| HalGE - Posts: 39 |
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Well... the $TICK is up to it's old delivery again... I's comming in bursts... not usable at all |
| [2014-01-31 15:58:26] |
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This has now been corrected.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-31 16:04:13] |
| HalGE - Posts: 39 |
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The $TICK is working well now... but if it stops.. I'll be back Thanks |
| [2014-01-31 16:10:31] |
| User93931 - Posts: 6 |
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I am too having troubles with $TICK right now. When I am use "Delete All Data And Download" then historical chart seems to be correct, but real time streaming is crazy. The values oscillates between +3000 and -1000. I am using Sierra Chart P5 built-in data for the $TICK. Today I updated SC to the new 1088 FIX/FAST version if this may be cause of the problem... Tomas Date Time Of Last Edit: 2014-01-31 16:13:41
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| [2014-01-31 16:19:34] |
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The data looks good to us and we do not observe what is being described. Please post an image of the chart, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-31 16:27:34] |
| User93931 - Posts: 6 |
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Well, here goes the link: http://www.sierrachart.com/image.php?l=139118560795.png |
| [2014-01-31 17:28:18] |
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The data is definitely good and we do not know why this is happening in your particular case. We will have to run a test when using OEC.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-03 15:43:54] |
| User93931 - Posts: 6 |
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Hi, today this issue happened again to me. At 9:17 AM (Chicago Time) the Sierra Chart disconnect it self and then reconnect to data feed again - it happens to me sometimes now with the new FIX/FAST version. After it the $TICK started to show me the "wrong candles" again... Now I switched back to the version 1066 and the $TICK is okay now... I am just wanted to let you know... I will stay with 1066 for now and if you will figure out what may be the problem, then let me know, thank you. Note: I've tried a few times to install 1066 SC version and then I go back to the 1088 but reinstallation did not help. Tomas |
| [2014-02-04 01:09:53] |
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We now recognize why this happens. And it will be resolved in version 1089. We recommend using version 1078 for the time being: http://www.sierrachart.com/downloads/1078SierraChartSetupPrerelease.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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