Support Board
Date/Time: Sat, 08 Feb 2025 19:09:41 +0000
[User Discussion] - Reconnection after market shutdown and reset.
View Count: 565
| [2020-07-22 01:18:54] |
| Profile Trader - Posts: 177 |
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Over the past several months I have been having issues in the evening getting SC to reconnect to Transact after the market reopens. This use to never be an issue, I would come back to pc in the evening and everything would be fine with a green bar on the top left. Now all I get is a yellow bar stating waiting on reconect. If I go and hit connect it errors out. But I can tell that the Denali feed is connected the price is running up and down the price ladder on my charts in the axis but the chart is not painting any bars. The only way I can fix this is to reboot SC. I have either made a change somewhere that I did not know effected it or something has changed in SC. Any advise? Log thread below.......... Attached Screenshoot of Data/Trade Services dialog box Orders Websocket | Connecting to WebSocket server api3.transactfutures.com:443 | 2020-07-21 21:10:07.776 Orders Websocket socket (1) | Creating socket. Using TLS 1.2. | 2020-07-21 21:10:07.776 Orders Websocket socket (1) | Connecting to IP: 208.97.219.143. | 2020-07-21 21:10:07.777 Orders Websocket | Opening WebSocket. | 2020-07-21 21:10:07.819 Orders Websocket | Sending WebSocket handshake. | 2020-07-21 21:10:07.819 Orders Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-07-21 21:10:07.956 Orders Websocket | Server header | Upgrade: WebSocket | 2020-07-21 21:10:07.956 Orders Websocket | Server header | Connection: Upgrade | 2020-07-21 21:10:07.956 Orders Websocket | Server header | Sec-WebSocket-Accept: 7/DwRW9OEoYCbPOb7gJVsxOYCyg= | 2020-07-21 21:10:07.956 Orders Websocket | Server header | Sec-WebSocket-Protocol: order | 2020-07-21 21:10:07.956 Orders Websocket | Server header | | 2020-07-21 21:10:07.956 Orders Websocket | Web socket state is now open. | 2020-07-21 21:10:07.956 TransAct WS | Sending orders connection logon message. | 2020-07-21 21:10:07.956 TransAct WS | Unexpected orders message during orders logon. Orders connection is not available. | 2020-07-21 21:10:08.777 * TransAct WS | {"msg":"disconnect", "status":-1} | 2020-07-21 21:10:08.777 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-07-21 21:10:08.777 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-07-21 21:10:08.777 Orders Websocket socket (1) | CloseSocket call. | 2020-07-21 21:10:08.797 Orders Websocket | WebSocket closed. | 2020-07-21 21:10:08.797 TransAct WS | Disconnected. | 2020-07-21 21:10:08.797 Orders Websocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-07-21 21:10:08.797 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-07-21 21:10:08.798 Orders Websocket socket (1) | Write has completed. Shutdown being performed. | 2020-07-21 21:10:08.841 Orders Websocket socket (1) | Shutdown started. Waiting for graceful close. | 2020-07-21 21:10:08.841 Orders Websocket socket (1) | Socket gracefully closed by remote side. | 2020-07-21 21:10:08.841 Orders Websocket socket (1) | Closed. | 2020-07-21 21:10:08.841 |
 SC Data Trade Services Settings.png / V - Attached On 2020-07-22 01:18:12 UTC - Size: 35.47 KB - 195 views |
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