Support Board
Date/Time: Mon, 25 Nov 2024 14:27:50 +0000
direct accaunt
View Count: 1151
| [2014-01-30 15:58:22] |
| User41056 - Posts: 7 |
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I put direct account and I can not continue to pay for the Sierra Chart Real-Time and Historical Futures Data Feed. How are counted fee Sierra Chart Real-Time and Historical Futures Data Feed, for a calendar month or 30 days
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Private File Attachment Deleted. |
| [2014-01-30 16:32:03] |
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We had to make a change to your account to support this. This is now done. Press the Logout button at the top of this webpage. And go to this page and log in again: https://www.sierrachart.com/usercp.php?page=Features Billing for the Sierra Chart Data Feed is based upon actual calendar months. So for this month you would be charged from the current date until the end of the month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-30 22:00:09] |
| User41056 - Posts: 7 |
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What is the free trial today in the panel was Current Usage Time: Ending Date: (YYYY-MM-DD) 2014-03-02 11:59:59 p.m. GMT After 6 hours Current Usage Time: Ending Date: (YYYY-MM-DD) 2014-02-13 11:59:59 p.m. GMT |
 panel 2.PNG / V - Attached On 2014-01-30 21:59:40 UTC - Size: 72.24 KB - 372 views panel control 1.PNG / V - Attached On 2014-01-30 21:59:56 UTC - Size: 56.1 KB - 413 views |
| [2014-01-31 03:48:08] |
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When we set your account to a standard Sierra Chart trial, then the free trial period is 15 days for a standard account. If you need a little extra time we can do that. Just let us know before it expires.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-31 03:49:12
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| [2014-02-13 19:12:32] |
| User41056 - Posts: 7 |
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I need more time to test your account, you can do me until the end of the month Regards Marek |
| [2014-02-13 21:29:45] |
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Your account has been extended. Please restart Sierra Chart.
Sierra Chart Support |
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