Support Board
Date/Time: Sat, 08 Feb 2025 21:04:28 +0000
where are Euribor,Short Sterling,and Eurodollar Futures Spreads?
View Count: 1225
| [2020-07-20 17:08:53] |
| User315851 - Posts: 27 |
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I cannot find them under symbols. However, I am able to find Canadian Banker's Acceptance Futures Spreads? This is surprising as the volume is so low on BAX whereas Eurodollar futures spreads on CME and Euribor and Short Sterling on LIFFE are some of the world's heavily traded markets.
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| [2020-07-21 11:40:36] |
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We have all of this data and we are setting up access to the spreads for Euribor and Short Sterling on LIFFE. Were you looking for the spreads or the outrights on LIFFE? To access the spreads for Eurodollars refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Exchange Traded Spreads Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-21 14:08:01] |
| User315851 - Posts: 27 |
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Euribor and sterling Spreads , and butterflies. Those are all exchange listed. Let me know when those are up. Thx
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| [2020-07-23 04:53:16] |
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We only see calendar spreads and no butterflies for LIFFE Euribor and sterling spreads. Access to those are now set up. Follow the instructions here to access them: https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#ExchangeTradedSpreads_NewMethod There is a new method for this. It is very easy. The image shows what to do. Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-23 04:55:48
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| [2020-07-24 02:28:27] |
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There was one detail about this that we did not implement. It is now done. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-24 21:22:34] |
| User315851 - Posts: 27 |
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Thanks for getting this up. I see the symbols now such as "_S_SP_IMU20_IMZ20.FUT_SPREAD.IFLL" However, when I try to load a chart, intraday or historical, the screen is blank. |
| [2020-07-24 22:24:10] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-24 22:32:51] |
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This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. The only other outstanding item is pre-setting the Price Display Format and Tick Size for these. We have done that for the LIFFE Euribor. But they may not be correct for other symbols. If not just let us know and we will look the correct settings up and pre-specify them. Or you can manually change them through Chart >> Chart Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-24 22:34:02
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| [2020-07-28 17:06:58] |
| User315851 - Posts: 27 |
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I have done all the above, and I see do not see data. It is blank on a chart
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| [2020-07-28 18:42:45] |
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This is what we see for that symbol: http://www.sierrachart.com/image.php?Image=1595961755518.png Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log, following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-28 18:43:45
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