Support Board
Date/Time: Sat, 08 Feb 2025 17:11:43 +0000
Not receiving Data for Daily Numbers Chart for E-mini Sp
View Count: 513
| [2020-07-17 16:18:29] |
| User838423 - Posts: 1 |
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Hi, I use Sierra Charts for the Numbers bars study that shows the amount of contracts that trades in Emini Sp Futures on a 1 min, 5, 10, 30, 60 and for the day. I am receiving real time data for all of the charts except that today I did not receive the data for the daily chart. Every day before today I received that data but for some reason the daily chart is not showing that data, all the other charts are fine. Is there a fix or something I need to do? Thank you. Marc |
| [2020-07-17 17:01:29] |
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For the Daily chart: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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