Support Board
Date/Time: Sat, 08 Feb 2025 15:54:57 +0000
Data feed issue | AMP futures + TT
View Count: 854
| [2020-07-16 00:49:23] |
| User802753 - Posts: 4 |
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Hi there I've just loaded up SC this morning and don't seem to be receiving live price data. Confirming I'm connected and haven't seen any alerts / errors. Historical data loads fine, issue limited to live price data. Can you please assist? Regards, Dan |
| [2020-07-16 03:30:32] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-19 08:52:49] |
| User802753 - Posts: 4 |
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Thanks team, it looks like it might have been my fault :| Sorry! |
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