Support Board
Date/Time: Fri, 28 Feb 2025 22:23:28 +0000
Key to connect Topstep Trader
View Count: 2274
| [2020-07-14 20:27:24] |
| User672918 - Posts: 2 |
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Hello I trade Topstep trader and according to them I'm suppose To request a Key from Sierra to continue my setup, thank you
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| [2020-07-15 05:23:17] |
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There is no key. Sierra Chart no longer supports Topstep trader. They use Rithmic. Refer to: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-15 05:23:29
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| [2021-08-31 06:44:45] |
| Tofer - Posts: 38 |
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Well, https://www.sierrachart.com/index.php?page=doc/Rithmic.php#SetupInstructions, I spoke with people at Top Step, and this was the answer (I wrote them as soon as I discovered the thread Im sharing here): "Hello, While you might be able to connect successfully to Rithmic through Sierra Charts, there are still some issues with the platform that the Sierra Chart team is actively working on. Once these issues have been solved, we will add Sierra Charts back to our supported platform list. That being said, you are free to attempt to use the Rithmic connection with Sierra Charts, but since they are not yet a fully supported platform, Topstep would be unable to address or offer compensation for any issues that occur when trading on the platform. Once the platform has been added to our list of supported platforms, you can expect to receive an email announcement about it, so keep an eye on your inbox! Please let me know if you have any further questions. Best, James HTrader Support Representative " |
| [2021-09-01 16:50:29] |
| Sierra_Chart Engineering - Posts: 18603 |
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Top step trader should be now supported through the new Rithmic connection. Full documentation is here: Rithmic Trading Platform Service: Setup Instructions This depends upon whether Rithmic has listed the connect point though for that system. We do recommend that users use the Denali exchange data feed for data when using Rithmic though.: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-01 17:40:33
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| [2021-09-02 10:25:30] |
| User968625 - Posts: 260 |
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I am going to have a call today with TopStep. To understand correctly, you are ready now and it is working. I can try? What is missing? Be specific please
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| [2021-09-02 10:36:38] |
| Tofer - Posts: 38 |
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We do recommend that users use the Denali exchange data feed for data when using Rithmic though.: . That means that I have to be sure that Denali Exchange Data Feed: *Setup Instructions: Sierra Chart Software Instructions* "Allow Support for Sierra Chart Data Feeds" is set to "Yes"? Then it doesnt matter if my "Current Selected Service" is different than "SC Data All Services", correct?Denali Exchange Data Feed Thank you |
| [2021-09-07 14:15:57] |
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This is a correct understanding. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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