Support Board
Date/Time: Sat, 08 Feb 2025 13:50:24 +0000
Trading Evaluator order update (Order reject). Info: Trade Order Error - Account currency
View Count: 495
| [2020-07-13 08:33:17] |
| Chap - Posts: 39 |
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Please your help, I cannot place orders in trading evaluator, Market MES, order of 3 contracts Trading Evaluator order update (Order reject). Info: Trade Order Error - Account currency not set. Text: Parent order. Tag: MES 3 C.twconfig. Internal Order ID: 495. Service Order ID: 412738. Symbol: MESU20. Account: 830330 | 2020-07-13 03:04:20.179 * Everything was working fine, some times sierra annoy me with this errors. i attached the images of the account Thanks |
 1307 screen 1.png / V - Attached On 2020-07-13 08:28:25 UTC - Size: 16.44 KB - 225 views 1307 screen 2 - Copy.png / V - Attached On 2020-07-13 08:28:31 UTC - Size: 32.91 KB - 217 views |
| [2020-07-13 09:31:29] |
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Not sure why the currency code is not set but we are going to put a patch in right now to resolve this. Just give us about 20 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-13 09:57:14] |
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We have discovered the problem. Just allow about another 20 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-13 10:44:47] |
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This is resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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