Support Board
Date/Time: Sat, 08 Feb 2025 12:24:57 +0000
[User Discussion] - New Daily High/Low Alert malfunction
View Count: 541
| [2020-07-09 19:50:22] |
| GreyLock58 - Posts: 170 |
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Whenever I "Delete and Download Data" or "Download Data from End of Chart" it triggers a "New Daily High/Low Alert" specifically a "New Daily Low". The price is not making a new low. In fact the price is far above the daily low. Software version: 2134 64-bit | 2020-07-09 15:40:00.346 Primary Thread ID: 5856 | 2020-07-09 15:40:00.346 Usage end date: 2021-07-23 | 2020-07-09 15:40:00.346 Enabled for: Sierra Chart Historical Data Service. | 2020-07-09 15:40:00.346 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-09 15:40:00.346 Allow Support for Sierra Chart Data Feeds is disabled. | 2020-07-09 15:40:00.346 Current selected Data/Trading service: SC Data - All Services | 2020-07-09 15:40:00.346 Custom symbol settings values: enabled | 2020-07-09 15:40:00.346 Chart Update Interval: 200 | 2020-07-09 15:40:00.346 Intraday Data Storage Time Unit: 1 | 2020-07-09 15:40:00.346 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-09 15:40:00.346 2020-07-09 13:40:00 Local computer time | 2020-07-09 15:40:00.346 2020-07-09 19:40:00 Local computer time in UTC | 2020-07-09 15:40:00.346 2020-07-09 15:40:00 Local computer time in SC Time Zone | 2020-07-09 15:40:00.346 2020-07-09 19:35:53 Server time in UTC | 2020-07-09 15:40:00.346 Local computer UTC time and Server UTC time difference: 4 seconds. | 2020-07-09 15:40:00.346 Program path: E:\SierraChart\ | 2020-07-09 15:40:00.346 Data Files path: E:\SierraChart\Data\ | 2020-07-09 15:40:00.346 OS Version Number: 6.1 | 2020-07-09 15:40:00.346 Locale Setting: C | 2020-07-09 15:40:00.346 Allowed protected custom studies: | 2020-07-09 15:40:00.346 Added historical Daily data request for ESU20 to the queue. | 2020-07-09 15:40:10.986 Triggering next historical data download in queue. | 2020-07-09 15:40:10.986 HD Request # 36 | Downloading Historical Daily chart data for ESU20. Starting date: 2020-07-07. Service: scdataallservices | 2020-07-09 15:40:10.986 HD Request # 36 | Requesting historical Daily data for ESU20 starting at 2020-07-06. SC External HD service. | 2020-07-09 15:40:10.986 HD Request # 36 | Receiving historical Daily data for ESU20 starting at 2020-07-07 | 2020-07-09 15:40:13.326 HD Request # 36 | Writing historical Daily data to the file ESU20.dly | 2020-07-09 15:40:13.326 HD Request # 36 | Bytes received: 240 | 2020-07-09 15:40:13.326 HD Request # 36 | Received 4 records from 2020-07-07 00:00:00 to 2020-07-09 00:00:00 (3.0 days) and wrote 3 records for ESU20 | 2020-07-09 15:40:13.326 HD Request # 36 | Completion time: 3s | 2020-07-09 15:40:13.326 HD Request # 36 | Daily data download complete for ESU20. Unique request ID: 36 | 2020-07-09 15:40:13.326 Removing historical data download ID 36. | 2020-07-09 15:40:13.326 Triggering next historical data download in queue. | 2020-07-09 15:40:13.326 ESU20 [CV][M] Daily #1 | Reloading chart. | 2020-07-09 15:40:13.436 Chart #1 has tagged chart #3 for full recalculation. Chartbook: 20.9.16.15.12.Day.backup2092.cht | 2020-07-09 15:40:13.806 ESU20 [CV][M] 20 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: 20.9.16.15.12.Day.backup2092.cht | 2020-07-09 15:40:13.816 Software version: 2134 64-bit | 2020-07-09 15:40:00.346 Primary Thread ID: 5856 | 2020-07-09 15:40:00.346 Usage end date: 2021-07-23 | 2020-07-09 15:40:00.346 Enabled for: Sierra Chart Historical Data Service. | 2020-07-09 15:40:00.346 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-09 15:40:00.346 Allow Support for Sierra Chart Data Feeds is disabled. | 2020-07-09 15:40:00.346 Current selected Data/Trading service: SC Data - All Services | 2020-07-09 15:40:00.346 Custom symbol settings values: enabled | 2020-07-09 15:40:00.346 Chart Update Interval: 200 | 2020-07-09 15:40:00.346 Intraday Data Storage Time Unit: 1 | 2020-07-09 15:40:00.346 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-09 15:40:00.346 2020-07-09 13:40:00 Local computer time | 2020-07-09 15:40:00.346 2020-07-09 19:40:00 Local computer time in UTC | 2020-07-09 15:40:00.346 2020-07-09 15:40:00 Local computer time in SC Time Zone | 2020-07-09 15:40:00.346 2020-07-09 19:35:53 Server time in UTC | 2020-07-09 15:40:00.346 Local computer UTC time and Server UTC time difference: 4 seconds. | 2020-07-09 15:40:00.346 Program path: E:\SierraChart\ | 2020-07-09 15:40:00.346 Data Files path: E:\SierraChart\Data\ | 2020-07-09 15:40:00.346 OS Version Number: 6.1 | 2020-07-09 15:40:00.346 Locale Setting: C | 2020-07-09 15:40:00.346 Allowed protected custom studies: | 2020-07-09 15:40:00.346 Added historical Daily data request for ESU20 to the queue. | 2020-07-09 15:40:10.986 Triggering next historical data download in queue. | 2020-07-09 15:40:10.986 HD Request # 36 | Downloading Historical Daily chart data for ESU20. Starting date: 2020-07-07. Service: scdataallservices | 2020-07-09 15:40:10.986 HD Request # 36 | Requesting historical Daily data for ESU20 starting at 2020-07-06. SC External HD service. | 2020-07-09 15:40:10.986 HD Request # 36 | Receiving historical Daily data for ESU20 starting at 2020-07-07 | 2020-07-09 15:40:13.326 HD Request # 36 | Writing historical Daily data to the file ESU20.dly | 2020-07-09 15:40:13.326 HD Request # 36 | Bytes received: 240 | 2020-07-09 15:40:13.326 HD Request # 36 | Received 4 records from 2020-07-07 00:00:00 to 2020-07-09 00:00:00 (3.0 days) and wrote 3 records for ESU20 | 2020-07-09 15:40:13.326 HD Request # 36 | Completion time: 3s | 2020-07-09 15:40:13.326 HD Request # 36 | Daily data download complete for ESU20. Unique request ID: 36 | 2020-07-09 15:40:13.326 Removing historical data download ID 36. | 2020-07-09 15:40:13.326 Triggering next historical data download in queue. | 2020-07-09 15:40:13.326 ESU20 [CV][M] Daily #1 | Reloading chart. | 2020-07-09 15:40:13.436 Chart #1 has tagged chart #3 for full recalculation. Chartbook: 20.9.16.15.12.Day.backup2092.cht | 2020-07-09 15:40:13.806 ESU20 [CV][M] 20 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: 20.9.16.15.12.Day.backup2092.cht | 2020-07-09 15:40:13.816 |
| [2020-07-10 16:33:12] |
| GreyLock58 - Posts: 170 |
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O.k. don't know why but the next day this problem resolved itself. My thinking is it was a windows operating issue, that resolved upon rebooting.
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