Support Board
Date/Time: Sat, 08 Feb 2025 12:18:36 +0000
different chart bars on different computers
View Count: 724
| [2020-07-08 18:00:48] |
| User492288 - Posts: 28 |
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Hello, I have different candles for same index , for NQ, I was trying to fix using 43.1 Incorrect Clock Settings or Differences With Time Stamping, but there is no such settings in Global Settings >> Data/Trade Service Settings >> Service Setting >> Timestamp Using Local Computer Clock. also please see attached images for different candles Thanks |
 Capture.PNG / V - Attached On 2020-07-08 17:57:20 UTC - Size: 116.63 KB - 257 views Capture1.PNG / V - Attached On 2020-07-08 17:57:27 UTC - Size: 223.43 KB - 243 views |
| [2020-07-08 19:51:21] |
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Refer to the documentation here: Working With Charts: Resolving Differences of Chart Bars Between Charts This is something which is not within the scope of our support at all. You need to do your own work on this. Also we recommend using the Denali Exchange Data Feed instead of CQG: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-08 19:51:49
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| [2020-07-09 01:08:33] |
| User492288 - Posts: 28 |
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Global Settings >> Data/Trade Service Settings >> Service Setting >> Timestamp Using Local Computer Clock. i can not find these settings, can you point please where i can find it |
| [2020-07-09 03:53:23] |
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This setting is not supported with CQG.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-09 14:06:55] |
| User492288 - Posts: 28 |
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Good Morning, As you suggested, I did change to Denali exchange data feed,deleted all data and redownloaded again, still different candles, i compared again to my friends chart, he is using CQG, and to TOS on my computer, no luck, different charts anyway |
Attachment Deleted. Capture3.PNG / V - Attached On 2020-07-09 13:58:53 UTC - Size: 96.09 KB - 235 views Capture2.PNG / V - Attached On 2020-07-09 13:59:11 UTC - Size: 69.93 KB - 253 views |
| [2020-07-09 18:49:08] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image We need you to follow the method given above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-10 14:47:54] |
| User492288 - Posts: 28 |
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http://www.sierrachart.com/image.php?Image=1594392428309.png http://www.sierrachart.com/image.php?Image=1594403540137.png also i added to the chart header Delayed Data column it shows on my chart from 2-4 sec delays. Date Time Of Last Edit: 2020-07-10 18:07:57
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