Support Board
Date/Time: Sat, 08 Feb 2025 10:53:43 +0000
Current service package does not support this function
View Count: 704
| [2020-07-08 07:34:40] |
| User615793 - Posts: 1 |
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Hello, This morning (Paris time), my subInstance does not work and the message log shows the following message : "Connect to Data Feed | Current service package does not support this function", which is weird as my main instance works perfectly. Could you please have a look ? Thank you. |
| [2020-07-08 09:02:07] |
| Rexz - Posts: 22 |
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I have the same problem this morining. My sub instance is not connecting to my main instance. Error: Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-07-08 10:00:02.163 I know my account is fine so no idea what this issue is. |
| [2020-07-08 09:24:09] |
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There has been a message about updating if you are using sub instances, for at least two months. You must update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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