Support Board
Date/Time: Sat, 08 Feb 2025 10:53:32 +0000
Delayed Data
View Count: 569
| [2020-07-07 01:27:02] |
| User918193 - Posts: 2 |
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I am not sure why my charts are saying "delayed" but i am pretty sure it is in real time. Can you help me out with this?
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| [2020-07-07 07:49:36] |
| Sierra_Chart Engineering - Posts: 18338 |
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We are looking into this. You are receiving delayed data. There was not enough funds on your account to renew the exchange but the state of the exchange is not correct on your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-07 18:20:20] |
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You just need to topup your services balance here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And activate the needed exchange option here; https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support |
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