Support Board
Date/Time: Sat, 08 Feb 2025 13:49:23 +0000
Timestamp not updating in spreadsheet study
View Count: 741
| [2020-07-06 10:12:41] |
| User929025 - Posts: 8 |
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The first time I have encountered this problem. When Sierra Chart loads at start up, it displays the correct date time in columnn A of the Spreadsheet for Trading. However as new data comes in, it simply displays 00:00:00 on the new bars. This is with IB connection as I have used for the past several months without similar problems. What is the solution to this?
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| [2020-07-07 08:13:07] |
| User929025 - Posts: 8 |
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When I recalculate all formulas, the timestamps appear. However, despite auto-calculation being selected, the time stamps do not appear without manual recalculation.
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| [2020-07-07 08:48:59] |
| User929025 - Posts: 8 |
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For clarity, I am using a Kagi chart. When I use traditional bars, there seems to be no problem receiving the time stamp for the bar open. However, this kagi chart spreadsheet study worked fine for 2 months and it is only since the weekend (when coincidentally I updated the Sierra Chart to the latest version) that this issue has appeared.
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| [2020-07-08 07:49:14] |
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We think we know why there is a problem. We will resolve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-08 07:50:12
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| [2020-07-08 08:04:42] |
| User929025 - Posts: 8 |
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File attached
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Private File Attachment Deleted. |
| [2020-07-12 02:22:22] |
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This has been resolved and we will have a new release out today or tomorrow.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-14 05:43:12] |
| User929025 - Posts: 8 |
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Has this update been released yet? I see the Jul 10 version as the last version according to the documentation.
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| [2020-07-14 08:01:29] |
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We apologize for the delay. We are releasing version 2136 in about 30 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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