Support Board
Date/Time: Sat, 08 Feb 2025 08:20:15 +0000
Trying to come back to SC and running into problems
View Count: 703
| [2020-07-02 19:07:38] |
| sjk - Posts: 43 |
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With Gain as the Datafeed SC did not perform. So I left. I am with a new broker and using Rithmic. I want to try this setup and if it works well, I will sign on for the year. thnk the platform is kicking me out because there is no money in my old account. I want to try a trial first. Can you fix that for me? Thank you. Steve Kucharski |
| [2020-07-03 00:41:57] |
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We have activated your account for a 1 week trial. We can recommend the following service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support |
| [2020-07-03 07:51:18] |
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Also we no longer support Rithmic. Please do not not not use Rithmic. It is not supported! This is the service we recommend using: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-03 15:11:50] |
| sjk - Posts: 43 |
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I get that you no longer support Rithmic and that 12/20 was that last compatible iteration. Where do I download that version? Also what are the ALL-IN costs of using your datafeed including exchange fees for the CME COMEX, etc Bundle?
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| [2020-07-06 12:02:27] |
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We cannot help with Rithmic. Refer to the information for the Denali Exchange Data Feed on the following page. You will find the Pricing information in there: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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