Support Board
Date/Time: Sat, 08 Feb 2025 17:17:57 +0000
[Locked] - Billing
View Count: 820
| [2020-07-01 12:14:41] |
| Robert Wojczak - Posts: 147 |
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Is there any way you guys can clean up my billing. I get charged my service package on one data my denaili on another on my trading fees on another. I never really know where I stand. I know the CME is the beginning of every month Thanks |
| [2020-07-06 11:16:32] |
| Robert Wojczak - Posts: 147 |
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can you guys take a look for me please
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| [2020-07-16 01:58:03] |
| Robert Wojczak - Posts: 147 |
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are you guys going to respond to me?
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| [2020-07-16 02:02:07] |
| Sawtooth - Posts: 4173 |
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Go here to see the full accounting: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog |
| [2020-07-16 02:26:57] |
| Robert Wojczak - Posts: 147 |
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what does sending me this do to answer my original question?
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| [2020-07-16 02:27:51] |
| Robert Wojczak - Posts: 147 |
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I asked if I can get 1 billing date
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| [2020-07-16 03:29:50] |
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This is not supported. These are billed as they occur: on another on my trading fees on another.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 03:30:06
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| [2020-07-16 10:42:48] |
| Robert Wojczak - Posts: 147 |
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I'm not talking about the trading fees Can the Denail and the service package be billed on the same day. That seems like something you can change
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