Support Board
Date/Time: Sat, 08 Feb 2025 05:47:02 +0000
[User Discussion] - Message Log suddenly pop-up and now stuck on the screen !
View Count: 605
| [2020-06-30 15:05:29] |
| sloth00 - Posts: 5 |
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While in a trade message log suddenly appeared and now it's glued on the main screen while Sc became unresponsive via mouse. Luckily managed to close the trade via a keyboard shortcut. Why this is happened ? (v.2125) Date Time Of Last Edit: 2020-06-30 16:53:27
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 Message Log.png / V - Attached On 2020-06-30 15:02:51 UTC - Size: 211.24 KB - 240 views |
| [2020-06-30 18:24:55] |
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This is caused by a Windows operating system level issue. Update to the current version: Software Download: Fast Update We developed a workaround for this Microsoft operating system problem. Once an exception occurs, Sierra Chart is in an unstable state and has to be restarted and you cannot reliably use it until restarting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-30 18:25:49
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