Support Board
Date/Time: Sat, 08 Feb 2025 03:30:50 +0000
Stop offset in the web order panel creates a negative stop order
View Count: 865
| [2020-06-25 04:27:34] |
| User790545 - Posts: 41 |
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Hello, Please see attached. A positive number is put into the field but a negative number is attached to the stop loss order. |
 Screen Shot 2020-06-24 at 9.25.24 PM.png / V - Attached On 2020-06-25 04:26:51 UTC - Size: 29.66 KB - 208 views |
| [2020-06-25 05:25:07] |
| Sierra_Chart Engineering - Posts: 18338 |
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Currently the web-based trading panel does not support market data. That is coming soon. And the Sierra Chart order routing service based on TT also has no access to pricing data on the order routing server. Therefore, it is not possible to use a Target and Stop order when the parent order is a Market order through the web-based trading panel . We are going to disallow that condition later today. You must make the parent order a Limit order and specify a price if you want to use a Target and Stop order. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-25 05:35:55] |
| User790545 - Posts: 41 |
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Okay, thanks. Just tried it with a limit order with target/stop and I'm getting weirder numbers. Pictures attached and verified the order comes up the same within SC.
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| Screen Shot 2020-06-24 at 10.34.06 PM.png / V - Attached On 2020-06-25 05:35:32 UTC - Size: 159.1 KB - 207 views Screen Shot 2020-06-24 at 10.34.17 PM.png / V - Attached On 2020-06-25 05:35:47 UTC - Size: 77.17 KB - 198 views |
| [2020-06-25 06:14:25] |
| Sierra_Chart Engineering - Posts: 18338 |
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You must use price offsets to the parent order price. You cannot put actual prices for the Target and Stop order. This is the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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