Support Board
Date/Time: Fri, 07 Feb 2025 23:58:38 +0000
Connection error mesage from service
View Count: 488
| [2020-06-19 14:14:07] |
| User630152 - Posts: 3 |
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Reading Internal Order ID file. | 2020-06-19 08:08:31.430 Reading Trade Orders file. | 2020-06-19 08:08:31.574 Reading Trade Positions file. | 2020-06-19 08:08:31.575 Reading Account Balance file. | 2020-06-19 08:08:31.576 UDPListener (1496). Port 22904 | Listening on UDP port 22904. | 2020-06-19 08:08:31.611 Software version: 2020 32-bit | 2020-06-19 08:08:31.611 Enabled for: Sierra Chart Historical Data Service. | 2020-06-19 08:08:31.611 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-19 08:08:31.611 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-19 08:08:31.611 Current selected Data/Trading service: Rithmic Trading | 2020-06-19 08:08:31.611 Custom symbol settings values: disabled | 2020-06-19 08:08:31.611 Chart Update Interval: 10 | 2020-06-19 08:08:31.611 Intraday Data Storage Time Unit: 0 | 2020-06-19 08:08:31.611 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-19 08:08:31.611 2020-06-19 14:08:31 Local computer time | 2020-06-19 08:08:31.611 2020-06-19 12:08:31 Local computer time in UTC | 2020-06-19 08:08:31.611 2020-06-19 08:08:31 Local computer time in SC Time Zone | 2020-06-19 08:08:31.611 2020-06-19 12:08:29 Server time in UTC | 2020-06-19 08:08:31.612 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-06-19 08:08:31.612 Program path: C:\SierraChart\ | 2020-06-19 08:08:31.612 Data Files path: C:\SierraChart\Data\ | 2020-06-19 08:08:31.612 OS Version Number: 10.0 | 2020-06-19 08:08:31.612 Locale Setting: C | 2020-06-19 08:08:31.612 DLLs: SierraChartStudies.dll, SierraChartStudies_64.dll, Trigger-20190314-1256.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-06-19 08:08:31.613 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-06-19 08:08:31.613 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. | 2020-06-19 08:08:31.641 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2020-06-19 08:08:31.676 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Closed. | 2020-06-19 08:08:31.676 Received 5 login tokens. | 2020-06-19 08:08:31.829 Symbol settings MD5 received. Request ID: 1. | 2020-06-19 08:08:31.909 Symbol settings are up-to-date for rithmic.trading. | 2020-06-19 08:08:31.909 Files to Open on Start up | File does not exist: C:\SierraChart\Data\BidAsk Volume (Numbers Bars) Analysis Chartbook.cht | 2020-06-19 08:08:34.827 Files to Open on Start up | File does not exist: C:\SierraChart\Data\TPO Profile Analysis Chartbook.cht | 2020-06-19 08:08:34.827 Files to Open on Start up | File does not exist: C:\SierraChart\Data\Volume Profile Analysis Chartbook.cht | 2020-06-19 08:08:34.828 Files to Open on Start up | File does not exist: C:\SierraChart\Data\E-mini Russell Analysis Chartbook.cht | 2020-06-19 08:08:34.828 Files to Open on Start up | File does not exist: C:\SierraChart\Data\E-mini SP Analysis Chartbook.cht | 2020-06-19 08:08:34.828 Files to Open on Start up | File does not exist: C:\SierraChart\Data\Crude Oil Analysis Chartbook.cht | 2020-06-19 08:08:34.828 Rithmic Trading | Port for executable: 50434 | 2020-06-19 08:08:36.837 Listening socket (1476). Port 50434 | Closed. | 2020-06-19 08:08:36.837 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-06-19 08:08:36.840 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:50434. Current folder: C:\SierraChart\Rim | 2020-06-19 08:08:36.846 Rithmic Trading | Bridge process is running. | 2020-06-19 08:08:38.839 Rithmic Trading | Connecting to the server 127.0.0.1. Port 50434 | 2020-06-19 08:08:38.839 DTC Client socket (1) | Creating socket. | 2020-06-19 08:08:38.839 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-06-19 08:08:38.839 Rithmic Trading | Connected to server. | 2020-06-19 08:08:38.841 Rithmic Trading | Starting socket receive thread. | 2020-06-19 08:08:38.841 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-06-19 08:08:38.845 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-06-19 08:08:38.847 Rithmic Trading | Sending logon request message. | 2020-06-19 08:08:38.847 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-06-19 08:08:38.849 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-06-19 08:08:38.851 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-06-19 08:08:38.851 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2020-06-19 08:08:39.932 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2020-06-19 08:08:40.493 Date Time Of Last Edit: 2020-06-19 18:44:34
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| [2020-06-19 18:44:50] |
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Refer to this thread here about this: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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