Support Board
Date/Time: Fri, 07 Feb 2025 22:55:22 +0000
error message and freezing SC
View Count: 517
| [2020-06-17 23:55:55] |
| User843333 - Posts: 14 |
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from time to time I got the attached error message into Message Log and after that my SC becomes non usable unable to click on anything hearing sound like a window with message prompt me and I am unable to click since I do not see it. the only solution is to kill from task manager SierraChart_64.exe process and to start over :((
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err.JPG| [2020-06-18 13:40:55] |
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Refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface When an exception like that is encountered, The Sierra Chart process is unstable and has to be restarted. Also refer to this information here regarding dialog windows: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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