Support Board
Date/Time: Fri, 07 Feb 2025 22:44:39 +0000
Sierra Chart New account activation confusion
View Count: 461
| [2020-06-17 15:53:55] |
| Neil.elias - Posts: 1 |
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I believe the system may have confused with another account. Please review my account information as it has been updated with my name address and phone number I created this sierra chart account on 6-16-2020 shortly after I finished my forex training, my email and name have never been associated with sierra chart yet its saying that I cant receive the free trial due to having used the 15 day free trial already?
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| [2020-06-17 18:04:32] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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