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Date/Time: Fri, 07 Feb 2025 22:50:45 +0000



Place order

View Count: 506

[2020-06-17 14:01:28]
User800505 - Posts: 5
If I place new order for example stop limit, it disappeared in a second, it is not problem od PTD.
Could you please help me to set/update your software.
It happened more then 3 times.
Thank you
Pavel
[2020-06-18 10:22:11]
Sierra Chart Engineering - Posts: 104368
This involves Interactive Brokers. Therefore, we cannot help with it. You will not see this problem when using Trade Simulation Mode.


Our policy is stated very clearly here:

Interactive Brokers Trading Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-18 10:22:43

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