Support Board
Date/Time: Fri, 07 Feb 2025 21:32:16 +0000
[Programming Help] - Trade not permitted
View Count: 660
| [2020-06-17 09:24:19] |
| FD001 - Posts: 2 |
|
Hello, I've got a problem when I want to put an order on the order book. Can you help me to solve it, please? Here is the message log. TradeActivity files query time: 0.002992 seconds. Entries: 0. Current queries: 2 | 2020-06-17 10:49:17.397 TradeActivity files query time: 0.000025 seconds. Entries: 0. Current queries: 2 | 2020-06-17 10:49:17.397 TradeActivity files query time: 0.002460 seconds. Entries: 0. Current queries: 1 | 2020-06-17 10:49:20.701 TradeActivity files query time: 0.002831 seconds. Entries: 0. Current queries: 2 | 2020-06-17 10:49:20.830 Rithmic Trading | Received trade account information | 2020-06-17 10:49:27.010 Rithmic Trading | Requesting trade accounts from server. | 2020-06-17 10:49:28.910 Rithmic Trading | Performing query for order fills start date-time for account fdech4953gau15015121. | 2020-06-17 10:49:28.911 Rithmic Trading | Performing query for historical account balances for account fdech4953gau15015121. | 2020-06-17 10:49:28.911 Rithmic Trading | Performing query for order fills start date-time for account fdech4953_sim. | 2020-06-17 10:49:28.911 Rithmic Trading | Performing query for historical account balances for account fdech4953_sim. | 2020-06-17 10:49:28.911 Rithmic Trading | Received 2 accounts from service. | 2020-06-17 10:49:28.911 TradeActivity files query time: 0.003563 seconds. Entries: 0. Current queries: 4 | 2020-06-17 10:49:28.914 Rithmic Trading | Requesting historical order fills for account fdech4953gau15015121. Start Date-Time UTC: 2018-12-07 08:49:29 | 2020-06-17 10:49:28.914 TradeActivity files query time: 0.002245 seconds. Entries: 0. Current queries: 3 | 2020-06-17 10:49:28.917 Rithmic Trading | Requesting historical account balances for account fdech4953gau15015121. Start date-time UTC: 2018-12-07 08:49:29 | 2020-06-17 10:49:28.917 TradeActivity files query time: 0.002026 seconds. Entries: 0. Current queries: 2 | 2020-06-17 10:49:28.919 Rithmic Trading | Requesting historical order fills for account fdech4953_sim. Start Date-Time UTC: 2018-12-07 08:49:29 | 2020-06-17 10:49:28.919 TradeActivity files query time: 0.002096 seconds. Entries: 0. Current queries: 1 | 2020-06-17 10:49:28.921 Rithmic Trading | Requesting historical account balances for account fdech4953_sim. Start date-time UTC: 2018-12-07 08:49:29 | 2020-06-17 10:49:28.921 Rithmic Trading | Requesting Trade Positions data. | 2020-06-17 10:49:33.913 Rithmic Trading | Received first Trade Positions report from DTC server. | Symbol: (unset) | TradeAccount: fdech4953gau15015121 | 2020-06-17 10:49:34.039 Rithmic Trading | Received last Trade Positions report from DTC server. Clearing nonexisting Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-06-17 10:49:34.039 Rithmic Trading | Received first Trade Positions report from DTC server. | Symbol: (unset) | TradeAccount: fdech4953_sim | 2020-06-17 10:49:34.040 Rithmic Trading | Received last Trade Positions report from DTC server. Clearing nonexisting Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-06-17 10:49:34.040 Rithmic Trading | Failure with order with Service Order ID: 1136012869. Rejected at RMS - algorithm not permitted to trade instrument | 2020-06-17 10:51:46.912 * Trade Order Error - Rithmic Trading order update (Order update). Info: Rejected at RMS - algorithm not permitted to trade instrument. Status: complete. CompReason: FA. Internal Order ID: 29. Service Order ID: 1136012869. Symbol: FGBL0920-EUREX. Account: fdech4953gau15015121 | 2020-06-17 10:51:46.912 * Rithmic Trading | Failure with order with Service Order ID: 1136013119. Rejected at RMS - algorithm not permitted to trade instrument | 2020-06-17 10:55:38.489 * Trade Order Error - Rithmic Trading order update (Order update). Info: Rejected at RMS - algorithm not permitted to trade instrument. Status: complete. CompReason: FA. Internal Order ID: 30. Service Order ID: 1136013119. Symbol: FGBL0920-EUREX. Account: fdech4953gau15015121 | 2020-06-17 10:55:38.489 * TradeActivity files query time: 0.002378 seconds. Entries: 0. Current queries: 1 | 2020-06-17 11:03:13.016 Rithmic Trading | Failure with order with Service Order ID: 1136013746. Rejected at RMS - algorithm not permitted to trade instrument | 2020-06-17 11:03:28.577 * Trade Order Error - Rithmic Trading order update (Order update). Info: Rejected at RMS - algorithm not permitted to trade instrument. Status: complete. CompReason: FA. Internal Order ID: 31. Service Order ID: 1136013746. Symbol: FGBL0920-EUREX. Account: fdech4953gau15015121 | 2020-06-17 11:03:28.577 * Rithmic Trading | Failure with order with Service Order ID: 1136014422. Rejected at RMS - algorithm not permitted to trade instrument | 2020-06-17 11:13:37.212 * Trade Order Error - Rithmic Trading order update (Order update). Info: Rejected at RMS - algorithm not permitted to trade instrument. Status: complete. CompReason: FA. Internal Order ID: 32. Service Order ID: 1136014422. Symbol: FGBL0920-EUREX. Account: fdech4953gau15015121 | 2020-06-17 11:13:37.212 * Rithmic Trading | Failure with order with Service Order ID: 1136014706. Rejected at RMS - algorithm not permitted to trade instrument | 2020-06-17 11:17:54.101 * Trade Order Error - Rithmic Trading order update (Order update). Info: Rejected at RMS - algorithm not permitted to trade instrument. Status: complete. CompReason: FA. Internal Order ID: 33. Service Order ID: 1136014706. Symbol: FGBL0920-EUREX. Account: fdech4953gau15015121 | 2020-06-17 11:17:54.101 * I look forwar to hearing from you. |
| [2020-06-17 11:05:11] |
| |
|
You need to contact your broker for help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: