Support Board
Date/Time: Fri, 07 Feb 2025 23:11:00 +0000
market depth historical graph improve with rithmic data feed?
View Count: 598
| [2020-06-17 09:21:12] |
| User873035 - Posts: 3 |
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Does the market depth historical graph study increase coverage when subscribed to rithmic data? At the moment I'm using free SC data and the study only provides data approx 10 handles from price. |
| [2020-06-17 11:03:02] |
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Sierra Chart no longer supports Rithmic. In the case of CME group symbols up to 1400 levels of depth are supported. We are not sure what symbol you are referring to. If you are already getting market depth data now it must be a CME group symbol. To access more levels of depth, refer to: File Menu: Not Receiving the Full Number of Market Depth Levels Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-17 11:15:40] |
| User873035 - Posts: 3 |
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I'm referring to ESU20. All my settings match your instructions. The current depth is 6 handles above and below the current price. I am not subscribed to CME data however. Will there be a difference once I subscribe to CME data? |
| [2020-06-17 11:29:22] |
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This cannot be true: All my settings match your instructions.
The current depth is 6 handles above and below the current price. Refer to: File Menu: Not Receiving the Full Number of Market Depth Levels Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-17 11:36:07] |
| User873035 - Posts: 3 |
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yeh it is
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| [2020-06-18 15:34:07] |
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Open the Market depth window with File >> Open Market Depth Window. Resize it to show all available levels of depth. Position it over the chart and then provide an image of the chart with overlays. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Also: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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