Support Board
Date/Time: Fri, 07 Feb 2025 21:33:54 +0000
p/l or account balance window, heatmap issue
View Count: 558
| [2020-06-16 16:15:34] |
| User375289 - Posts: 1 |
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i have subscribed to package 5 and is not able to launch heatmap. second, my balance window is not updated on real time, which gives me bad info thanks
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| [2020-06-17 01:21:09] |
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We need more information to understand what is wrong with the Market Depth Historical Graph. Keep in mind that there is no historical depth data available, so the study only works with data that has been recorded while connected to the live data. Refer to the information here: Market Depth Historical Graph: Market Depth Historical Graph Not Displaying With regards to the Balances, refer to the information here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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