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Date/Time: Tue, 24 Dec 2024 03:20:07 +0000



SC Real Time Futures Data Feed

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[2014-01-26 23:32:25]
User94740 - Posts: 333
Hi SC, I thought the charts were supposed to update without having to be connected to my trading platform? I have IB
[2014-01-26 23:46:34]
Sierra Chart Engineering - Posts: 104368
No. You do have to connect to your Interactive Brokers live trading account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-01 23:01:43]
User94740 - Posts: 333
I just want to make sure, but if IB is my trading platform and I am using SC real-time, should I understand the last 15 minutes are always updated by IB?
[2015-11-01 23:07:46]
Sierra Chart Engineering - Posts: 104368
This is not correct.

If you are using the Sierra Chart Exchange Data Feed, all the data comes from the Sierra Chart Exchange Data Feed for the symbols you have activated exchanges for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-01 23:33:42]
User94740 - Posts: 333
thx, am wondering about the difference between the two options for CME full group. Do I need market depth for tpo charts?
Date Time Of Last Edit: 2015-11-01 23:55:04
[2015-11-01 23:55:27]
Sierra Chart Engineering - Posts: 104368
Here is the pricing:

https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Pricing

You do not need market depth data for TPO Profile Charts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-01 23:55:59
[2015-11-02 00:05:12]
User94740 - Posts: 333
thx again. I guess I would need to make a payment for 38.25 USD. Have you considered reducing the sc connection fee price?
[2015-11-02 00:24:26]
Sierra Chart Engineering - Posts: 104368
This is approximately the correct amount.

Although the data feed is going to be prorated depending upon when you activate it.

We cannot consider reducing the price of the connection because we already lose money on it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-02 00:24:44
[2015-11-02 01:18:05]
User94740 - Posts: 333
is there anyway I can ensure I am receiving the better data feed?
[2015-11-02 02:00:57]
Sierra Chart Engineering - Posts: 104368
Yes, refer to step 8 in this section here:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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