Support Board
Date/Time: Mon, 25 Nov 2024 07:56:32 +0000
IB Mapping Eur and GBP for SC Real Time
View Count: 1079
| [2014-01-26 23:28:19] |
| User94740 - Posts: 333 |
|
Hi SC, I believe there is a huge error for the mapping of EUR and GBP. GBP shows the same price data as EUR. http://www.sierrachart.com/image.php?l=1390778854643.png http://www.sierrachart.com/image.php?l=1390778869287.png |
| [2014-01-26 23:50:20] |
| |
|
We have checked the mapping settings for these particular Interactive Brokers symbols and they are correct. We recommend updating the symbol settings as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Make sure you reconnect to the data feed after updating the symbol settings. After that go to the chart and select Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-27 00:24:15
|
| [2014-01-27 00:38:37] |
| User94740 - Posts: 333 |
|
I had done this and before I started using SC Real Time it was working correctly. I have uploaded the log.
|
| [2014-01-27 00:46:15] |
| |
|
Perform a Full Reset of the Symbol Settings then: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings The mapping is definitely correct but maybe the symbol settings are not correct on your side for some unknown reason. Here is a chart we just opened for the British pound futures using Interactive Brokers and the Sierra Chart data feed: http://www.sierrachart.com/image.php?l=1390783387919.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-27 00:47:05
|
To post a message in this thread, you need to log in with your Sierra Chart account: