Support Board
Date/Time: Fri, 07 Feb 2025 20:13:34 +0000
Bid price is stuck again on ES
View Count: 523
| [2020-06-15 11:33:45] |
| User196369 - Posts: 41 |
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Bid price is not updating on ES (stuck at 3033.00) - similar thing happened last week. Can you please have a look?
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| [2020-06-15 11:38:54] |
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Yes we are checking this now. We think we did not apply the software update to the London server if that is what you are using.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-15 11:39:08
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| [2020-06-15 11:41:18] |
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This is now resolved. We did not apply the software update to that server, which does resolve the issue. That will be done after the close today. We did reset the connection on that real-time server which will resolve this. Please confirm. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-15 11:42:26
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| [2020-06-15 11:44:12] |
| User196369 - Posts: 41 |
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Saw problem on M contract. I just rolled to U and all is fine now. Yes on London server
Date Time Of Last Edit: 2020-06-15 11:44:47
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