Support Board
Date/Time: Fri, 07 Feb 2025 19:57:15 +0000
Service Package
View Count: 534
| [2020-06-13 11:18:20] |
| User969241 - Posts: 110 |
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I want to upgrade to service package 5 but I see this message when I try to Not available for your account type, as it is associated with a reseller. For your account, Service Package activation and deactivation is controlled by a reseller for your account. Your current Service Package is 3 with an ending date of 2020-06-30. - Do I have to contact my broker to switch it or is this something that can be done on your end? |
| [2020-06-13 12:29:35] |
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Yes you do need to contact your broker to make this Sierra Chart service package change since it is obtained through them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-13 12:29:49
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