Support Board
Date/Time: Fri, 07 Feb 2025 20:31:50 +0000
No Data for YM after Rollover
View Count: 858
| [2020-06-12 20:08:37] |
| CMG - Posts: 179 |
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Hello, I have no data for YM after performing rollover. Trying to edit>delete all data and download but I receive an error in the chart that says "Download failed. Error downloading historical intraday data for YMU20. Not downloading any intraday data for symbol YMU20" All other futures symbols are ok. Log says "Error: Unknown Intraday file type. Header error" Im first using ESU20 symbol and chart loads correctly, then I change the symbol to YMU20 on same chart and get the error. Thanks Message Log: Software version: 2118 64-bit | 2020-06-12 22:29:47.526 Primary Thread ID: 4028 | 2020-06-12 22:29:47.526 Usage end date: 2020-07-04 | 2020-06-12 22:29:47.526 Enabled for: Advanced Features 2. | 2020-06-12 22:29:47.526 Enabled for: Sierra Chart Historical Data Service. | 2020-06-12 22:29:47.526 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-06-12 22:29:47.526 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-12 22:29:47.526 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-06-12 22:29:47.526 Enabled for exchange: CME (Trading Account Required) | 2020-06-12 22:29:47.526 Enabled for exchange: CBOT (Trading Account Required) | 2020-06-12 22:29:47.526 Enabled for exchange: COMEX (Trading Account Required) | 2020-06-12 22:29:47.527 Enabled for exchange: NYMEX (Trading Account Required) | 2020-06-12 22:29:47.527 Enabled for exchange: S&P Indices | 2020-06-12 22:29:47.527 Enabled for exchange: Dow Jones Indices | 2020-06-12 22:29:47.527 Enabled for exchange: NASDAQ Indices | 2020-06-12 22:29:47.527 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2020-06-12 22:29:47.527 Enabled for exchange: BATS (NYSE, NASDAQ) | 2020-06-12 22:29:47.527 Enabled for exchange: CBOT (Trading Account Required) - Dow Jones Indices | 2020-06-12 22:29:47.527 Enabled for exchange: CME (Trading Account Required) - NASDAQ Indices | 2020-06-12 22:29:47.527 Enabled for exchange: CME (Trading Account Required) - S&P Indices | 2020-06-12 22:29:47.527 Received 1 data feed usernames. | 2020-06-12 22:29:47.527 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-12 22:29:47.527 Current selected Data/Trading service: SC Data - All Services | 2020-06-12 22:29:47.527 Custom symbol settings values: enabled | 2020-06-12 22:29:47.527 Chart Update Interval: 500 | 2020-06-12 22:29:47.527 Intraday Data Storage Time Unit: 1 | 2020-06-12 22:29:47.527 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-12 22:29:47.527 2020-06-12 22:29:47 Local computer time | 2020-06-12 22:29:47.527 2020-06-13 02:29:47 Local computer time in UTC | 2020-06-12 22:29:47.527 2020-06-12 22:29:47 Local computer time in SC Time Zone | 2020-06-12 22:29:47.527 2020-06-12 19:56:46 Server time in UTC | 2020-06-12 22:29:47.527 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-06-12 22:29:47.527 Program path: C:\SierraChart\ | 2020-06-12 22:29:47.527 Data Files path: C:\SierraChart\Data\ | 2020-06-12 22:29:47.527 OS Version Number: 10.0 | 2020-06-12 22:29:47.527 Locale Setting: C | 2020-06-12 22:29:47.527 Allowed protected custom studies: | 2020-06-12 22:29:47.527 ESU20[M] Daily #1 | Reloading chart. | 2020-06-12 22:30:16.650 ESU20[M] 1 Min #1 | Reloading chart. | 2020-06-12 22:30:23.151 YMU20[M] 1 Min #1 | Reloading chart. | 2020-06-12 22:30:42.035 YMU20[M] 1 Min #1 | Failed to get dates from Intraday data file. Header check failed when opening the file C:\SierraChart\Data\YMU20.scid for reading. Error: Unknown Intraday file type. Header error. File: C:\SierraChart\Data\YMU20.scid | 2020-06-12 22:30:42.039 Unknown Intraday file type. Header error. C:\SierraChart\Data\YMU20.scid | 2020-06-12 22:30:42.043 YMU20[M] 1 Min #1 | Error opening or reading chart data file. File: C:\SierraChart\Data\YMU20.scid | 2020-06-12 22:30:42.073 Header check failed while opening the file C:\SierraChart\Data\YMU20.scid for editing. Error: Unknown Intraday file type. Header error. | 2020-06-12 22:31:06.864 Header check failed while opening the file C:\SierraChart\Data\YMU20.scid for editing. Error: Unknown Intraday file type. Header error. | 2020-06-12 22:31:17.692 Added historical Intraday data request for YMU20 to the queue. | 2020-06-12 22:31:17.697 Intraday data recording state for symbol YMU20 is set to download 'Pending'. | 2020-06-12 22:31:17.697 Triggering next historical data download in queue. | 2020-06-12 22:31:17.697 HD Request # 59 | Downloading Intraday chart data for YMU20 to the file YMU20.scid. Service: cbot | 2020-06-12 22:31:17.697 HD Request # 59 | Header check failed: Unknown Intraday file type. Header error. Failed to open the Intraday data file for download. | 2020-06-12 22:31:17.697 HD Request # 59 | Error downloading historical Intraday data for YMU20. Not downloading any Intraday data for symbol YMU20. | 2020-06-12 22:31:17.697 Historical data download thread signaled to stop. | 2020-06-12 22:31:17.697 HD Request # 59 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for YMU20 | 2020-06-12 22:31:17.697 HD Request # 59 | Error opening Intraday data files to add Time and Sales records. Header check failed when opening the file C:\SierraChart\Data\YMU20.scid for adding records. Error: Unknown Intraday file type. Header error. | 2020-06-12 22:31:17.698 HD Request # 59 | Completion time: 0s | 2020-06-12 22:31:17.698 HD Request # 59 | Intraday data download complete for YMU20. Unique request ID: 65 | 2020-06-12 22:31:17.698 Removing historical data download ID 65. | 2020-06-12 22:31:17.698 Real-time Intraday chart data file updates started for YMU20 | 2020-06-12 22:31:17.698 Failed to open the Intraday data file for YMU20. Header check failed when opening the file C:\SierraChart\Data\YMU20.scid for adding records. Error: Unknown Intraday file type. Header error. | 2020-06-12 22:31:17.698 Intraday chart data file opened for YMU20 | 2020-06-12 22:31:17.698 HD Request # 59 | Enabling Intraday chart updating for symbol. | 2020-06-12 22:31:17.698 Triggering next historical data download in queue. | 2020-06-12 22:31:17.698 Date Time Of Last Edit: 2020-06-13 02:40:41
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| [2020-06-15 01:07:56] |
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HD Request # 59 | Downloading Intraday chart data for YMU20 to the file YMU20.scid. Service: cbot | 2020-06-12 22:31:17.697 Related to this, the chart data file is corrupted in some way, you need to delete that chart data file. Instructions:HD Request # 59 | Header check failed: Unknown Intraday file type. Header error. Failed to open the Intraday data file for download. | 2020-06-12 22:31:17.697 Chart Data and Chart Data Files: Deleting a Chart Data File You definitely have some kind of issue with your system if you are encountering this problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-15 01:08:34
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