Support Board
Date/Time: Fri, 07 Feb 2025 18:25:38 +0000
Trade Order Error - Account is readonly
View Count: 649
| [2020-06-11 17:26:00] |
| LG_Czech - Posts: 1 |
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Hello, I tried to place a live order into market for a first time but it was denied with following messages: Trade Order Error - OEC order update (Rejected ). Text: Account is readonly Broker / Exchange option. Internal Order ID: 4293. Service Order ID: 176847831. Symbol: NQM20. Account: E46xxx | 2020-06-10 09:43:19.056 * Trade Order Error - OEC order update (Rejected ). Text: Main order failed Broker / Exchange option. Internal Order ID: 4294. Service Order ID: 176847832. Symbol: NQM20. Account: E46xxx | 2020-06-10 09:43:19.056 * Trade Order Error - OEC order update (Rejected ). Text: Main order failed Broker / Exchange option. Internal Order ID: 4295. Service Order ID: 176847833. Symbol: NQM20. Account: E46xxx | 2020-06-10 09:43:19.059 * Connection with Denali datas works perfectly and I think that all datas in Data/Trade Service Setting are well assigned (GAIN Capital/OEC, Server, Username,Password, Trade Account, etc.). I trade due to Striker Securities, Inc. (GAIN Capital) where I allowed 3rd Party Software. Do you have any idea where the problem could be? Is it in Sierra Charts or in Striker? Thank you from Czech Republic |
| [2020-06-11 18:16:27] |
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Your broker needs to disable the read-only configuration for your trading account: Text: Account is readonly Broker / Exchange option.
Please contact them about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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