Support Board
Date/Time: Fri, 07 Feb 2025 17:58:49 +0000
Are email rates per account or per instance?
View Count: 725
| [2020-06-10 12:01:56] |
| Chadly - Posts: 65 |
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Are email rates per account or per instance? Do you have 500 per day per instance or per account? So then is it better instead of adding more instances, I add more sierra chart accounts? Thanks for your help! |
| [2020-06-10 18:07:04] |
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The limit is per Sierra Chart account. We have to check exactly what the limits are. If you need to send a lot of emails, then you should send emails through your own email service. You could look at using this software to interface with this service from ACSIL: https://curl.haxx.se/ Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-10 18:07:37
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| [2020-06-10 20:35:49] |
| Chadly - Posts: 65 |
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thank you I think it's 200 per hour 500 per day. What if I send to a different email? is it then 200 per hour 500 per day per email? Because I can select Alert 1 for one email and alert 2 for another email see? would that work? |
| [2020-06-11 04:59:00] |
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The limits are per Sierra Chart account. Like we said in our previous response, with such a high volume of emails you need to look into using your own email server. Sierra Chart Support |
| [2020-06-11 05:01:59] |
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The limits are as follows: 20 per minute 200 per hour 500 per day As is documented in the section here: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#EmailNotifications Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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