Support Board
Date/Time: Fri, 07 Feb 2025 17:14:15 +0000
DOM click responsiveness
View Count: 758
| [2020-06-09 02:01:52] |
| Tahir - Posts: 35 |
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Hi, I've been using Jigsaw as my go-to DOM and recently decided to try out Sierra DOM. I think it's a lot better in many ways but I'm getting quite slow response time. I scalp so I'm in and out quickly. SC DOM seems to be quiet slow at responding to my clicks. If I want to enter 3 lots I click 3 times really fast but almost all of the time I would get 2 clicks registered max. There seems to be about 1-second delay. Everything else works fine and responsive. I have a very fast computer with 32gb ram I7 processor etc. I use rithmic data. I'm aware you are not supporting rithmic data anymore, could this be something to do with that? If so would you be able to give me a demo for any other data provider you do support? Thanks for the support. Tahir |
| [2020-06-09 02:17:08] |
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First we want you to update to the very latest release: Software Download: Fast Update And then reduce the Chart Update Interval for the Trading DOM to 200 ms: Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu) And also refer to: Chart Trading and the Chart DOM: Double Click Operations in Order Entry Columns For demonstration of our own data feed, use the Sierra Chart Delayed Exchange Data Feed: Delayed Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-09 02:18:37
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